Frequently Asked Questions
Everything you need to know about shopping with Pathek International.
What is the standard shipping timeframe for international orders?
We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and customs processing times.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary by collection.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all Pathek International tags still attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials ethically sourced?
Quality and ethics are at the heart of Pathek International. We partner with certified suppliers to ensure all fabrics and leathers meet global sustainability and fair labor standards.
How do I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.